Shipping policy

Shipping policy

We currently ship to the United Kingdom only.

Delivery options and timeframes

Standard delivery — 5 to 8 business days — £4.99 (free on orders over £50)

Delivery times are estimates from the date of dispatch and are not guaranteed. Delays may occasionally occur due to circumstances outside our control.

Late delivery

If your delivery is delayed beyond the timeframe stated at checkout, please contact us to agree a new delivery date. If we're unable to deliver within a reasonable additional period, you're entitled to a full refund.

Order processing

Orders are processed and dispatched as quickly as possible. You'll receive a confirmation email once your order has shipped.

Undelivered or lost items

If your order hasn't arrived within the expected timeframe, please contact us at hello@driftward.co.uk and we'll look into it for you.